Shipping policy

Thank you for shopping at Denyva! Below you'll find all the information you need about our shipping process.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few additional days.

2. Shipping Rates and Delivery Times

Delivery times are estimates and may vary depending on your location and carrier delays.

3. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online. Please allow 24–48 hours for the tracking information to become active.

4. International Shipping

We currently ship to the United States and select international destinations. International customers are responsible for all duties, import taxes, and customs fees charged by their country.

5. Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@denyva.shop. We will work with the carrier to resolve the issue as quickly as possible.

7. Delays

Denyva is not responsible for shipping delays caused by:

• Weather conditions
• Customs clearance
• Carrier issues
• Force majeure events

8. Contact Us

For any shipping-related questions, please reach out to us:

📧 support@denyva.shop 📞 +1 5304980726 📍 1026 Safford St, Oroville, CA 95965, USA