Refund policy

Thank you for shopping at Denyva. We want you to be completely satisfied with your purchase. If you are not entirely happy, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Accompanied by the receipt or proof of purchase

Non-Returnable Items

• Items on sale or marked as final sale
• Downloadable or digital products
• Gift cards

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will be applied to your original payment method within 7–10 business days.

Late or Missing Refunds

If you haven't received your refund yet, please check your bank account, then contact your credit card company. If you still have not received it, contact us at support@denyva.shop.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at support@denyva.shop.

Shipping Returns

To return your product, mail it to: 1026 Safford St, Oroville, CA 95965, USA

You are responsible for paying the return shipping costs. Shipping costs are non-refundable.

Contact Us

📧 support@denyva.shop 📞 +1 5304980726